APPLIES TO:
HP DeskJet 2755 All-in-One Printer,
HP DeskJet 2755e All-in-One Printer,
HP DeskJet 3755 All-in-One Printer,
HP DeskJet 4155e All-in-One Printer,
HP DesignJet Studio Wood Large Format Wireless Plotter Printer - 36", with High-Tech Wood Design (5HB14A),
HP DesignJet T230 Large Format Compact Wireless Plotter Printer - 24", with Mobile Printing (5HB07A),
HP DesignJet T650 Large Format Wireless Plotter Printer - 24", with convenient 1-Click Printing (5HB08A),
HP DesignJet T650 Large Format Wireless Plotter Printer - 36", with convenient 1-Click Printing (5HB10A),
HP DesignJet T730 Large Format Wireless Plotter Printer - 36", with Security Features (F9A29D),
HP DesignJet Z6dr Large Format Dual-Roll PostScript® Graphics Printer - 44", with Vertical Trimmer (T8W18A),
HP DesignJet Z9+ Large Format PostScript® Photo Printer - 24", with Spectrophotometer (W3Z71A),
HP DesignJet Z9+ Large Format PostScript® Photo Printer - 44", with Spectrophotometer (W3Z72A),
HP DesignJet Z9+dr Large Format Dual-Roll PostScript® Photo Printer - 44", with Vertical Trimmer (X9D24A),
HP ENVY Pro 6475 All-In-One Printer,
HP ENVY Photo 7155 All-in-One Printer,
HP ENVY Photo 7855 All-in-One Printer,
HP OfficeJet 200 Mobile Printer,
HP OfficeJet 250 Mobile All-in-One Printer,
HP OfficeJet Pro 6230 ePrinter,
HP OfficeJet Pro 9015e All-in-One Printer,
HP Smart Tank Plus 551 Wireless All-in-One,
HP Tango X with Indigo Linen Cover,
HP Tango X with Charcoal Linen Cover,
Note: This list may not be complete since new printers are constantly being developed and released that is compatible with Hewlett Packard Instant Ink
SYMPTOMS: After replacing the ink cartridge in Hewlett Packard ink printer, the printer will no longer print color printing or black.
RESOLUTION: Instant Ink does not work with general ink cartridges that are not Instant Ink.
If you are using Instant Ink and replace either the black or color cartridge with an original HP ink cartridge or an off-brand ink cartridge the Instant Ink cartridges will no longer print.
You will need to either replace your used Instant Ink cartridge with a new Instant Ink replacement cartridge so all your cartridges are Instant Ink or replace all ink cartridges with original ink cartridges.
Instant Ink will only print when used with other Instant Ink cartridges.
MORE INFORMATION: The conversion may fail on password protected files properties
PROPERTIES: Last modified: 4/20/21 Revision: 1.0
Keywords: HP Injet, HP Officejet, HP Deskjet, HP Designjet, HP Envy, HP Tango, HP Smart tank
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